Return & Refunds

Returns

We offer 30 days hassle free return of the item. We can’t cover the return if order date is over 30 days
Item must be unused and in the same condition originally received. Item must also be in the original packaging.

Refunds

We will issue a refund of the unused item after inspection. If item is damaged and used the no refund will be issued.
Refund will be processed, and a credit will be applied to your credit card or original method of payment after the deduction of postage we pay to post your goods.

Shipping

You will be responsible to pay the shipping costs for returning the goods. Shipping costs are non-refundable.

Need help?

Contact us at admin@urbanbedding.co.uk for questions related to refunds and returns